LearnIt SHSM Experience

Customer Service & Project Management at Communitech

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Sectors Covered:

All sectors

Requirements Met:

Customer service certification

Project Management certification

Date:

October 27-31, 2025

Time:

9:00 AM - 2:00 PM

Address:

151 Charles St W Suite 100, Kitchener, ON N2G 1H6

Overview:

Take your students to the heart of Canada’s tech and innovation ecosystem with an exclusive visit to Communitech. This is where startups scale, ideas take flight, and the future of tech is built. Students will get an up-close look at real-world innovation in action, meet tech leaders, and walk away with a deeper understanding of entrepreneurship, technology, and what it takes to thrive in the innovation economy.

Agenda:

😀 9:00am - 9:30am: Students arrive (we will be there to greet you, don’t worry!)

🌞 9:30am - 9:45am: Warm up activity (after all, we need to get warmed up!)

🎉 9:45am - 11:30am: Hands-on (dare we say fun) workshop on Customer Service

🍱 11:30am - 12:00pm: Lunch break (we do better than pizzas, don’t worry)

💡 12:00pm - 1:45pm: Hands-on (dare we say fun) workshop on Project Management

🍬 1:45pm - 2:00pm: Wrap up (yes, there will be candy)

😀 9:00am - 9:30am: Students arrive (we will be there to greet you, don’t worry!)

🌞 9:30am - 9:45am: Warm up activity (after all, we need to get warmed up!)

🎉 9:45am - 11:30am: Hands-on (dare we say fun) workshop on Customer Service

🍱 11:30am - 12:00pm: Lunch break (we do better than pizzas, don’t worry)

💡 12:00pm - 1:45pm: Hands-on (dare we say fun) workshop on Project Management

🍬 1:45pm - 2:00pm: Wrap up (yes, there will be candy)

Important Notes:

Schedule Flexibility

We understand that bus schedules often shape your day more than you do. We're happy to adjust the agenda to fit your timing needs. Just let us know as early as possible if your school has any specific constraints.

Tentative Scheduling

Event dates may be subject to change based on sector partner availability. Final details and confirmations will be shared at least one month prior to your scheduled field trip.

Backup Plan

In the event of school closures due to weather or other unforeseeable circumstances, events will be rescheduled.

Group Size Update

Please register the number of students you plan to bring. You’re welcome to swap students, but adding more requires prior approval. Just send us an email and we’ll do our best to accommodate.

Update Timeline

Please let us know of any changes to your group size at least two weeks before the event.

Absence Policy

No-shows will be charged the full event fee. However, we are happy to offer a free online training session for any students who are absent.

Group Supervision

Please bring the right number of staff or chaperones based on your school board’s guidelines.

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